RAKBANK Teams Up With Wipro To Drive Banking Innovation In Dubai

The National Bank of Ras Al Khaimah has announced a collaboration with Wipro Limited to establish a Testing Centre of Excellence. This initiative aims to boost innovation and improve the quality and efficiency of RAKBANK’s digital services.

Wipro will manage the creation and operation of the centre, using its expertise in quality assurance and testing services. The centre will feature advanced tools and methodologies focused on automation and performance testing, helping RAKBANK speed up the launch of new banking solutions.

Enhancing Quality Assurance
The partnership will enhance RAKBANK’s quality assurance by implementing rigorous testing practices. Wipro’s proprietary frameworks and best practices will be used to reduce defects and improve customer satisfaction. The centre aims to accelerate time-to-market for new services through advanced automation technologies, AI-powered testing, and agile methodologies.

RAKBANK ensures compliance with all relevant regulations and industry standards through this collaboration, reducing regulatory risks. The centre also integrates emerging technologies into testing methodologies, leveraging industry-leading tools for RAKBANK’s benefit.

Perspectives on the Collaboration
Mohammed Hamza, Regional Head – Banking, Financial Services & Insurance at Wipro Limited, Middle East, commented on the partnership: “This is a significant milestone in RAKBANK’s digital transformation efforts. We are committed to supporting the bank in achieving its strategic objectives through innovative solutions and AI-enhanced efficiency. Together with RAKBANK, we aim to achieve remarkable growth and reach new heights in the banking sector.”

Saket Saith, Chief Technology and Data Officer at RAKBANK, expressed his enthusiasm: “We are delighted to partner with Wipro to set up the Testing Centre of Excellence, which will play a significant role in enhancing our quality assurance capabilities. This initiative is in line with our strategic vision to lead the innovation landscape and deliver a superior customer experience. By incorporating advanced testing methodologies and automated processes, we will ensure robust, reliable and industry-standard digital services.”

Future Possibilities
The establishment of this centre marks a major step in RAKBANK’s digital transformation journey. It contributes to the bank’s leadership in ensuring quality and innovation while enhancing operational efficiency, reducing costs, and improving customer experience.

Wipro helps RAKBANK stay ahead of emerging trends by leveraging innovative solutions and generative AI capabilities. This partnership ensures that RAKBANK maintains its competitive edge in digital banking.

This collaboration between RAKBANK and Wipro signifies a commitment to continuous improvement in digital services. By integrating cutting-edge technologies into their operations, they aim to provide customers with reliable and high-quality banking experiences.